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Frequently Asked Questions

Is insurance accepted?

Dr. Vilhauer is not currently on any insurance panels, however, you may be able to use your insurance benefits if you have out of network coverage for mental health benefits. You will pay Dr. Vilhauer directly for your session at the time of your service and she will provide you with a statement that you can submit to your insurance company to receive reimbursement. To find out if you have out of network coverage please contact your insurance company directly.

What is the late cancellation policy?

If you are not able to attend a scheduled appointment, you will be required to notify your provider 24 hours in advance. Patients will be charged the full cost of the session for no show appointments and for appointments cancelled within 24 hours.

What is Tele-Therapy?

Tele-therapy is conducted using your computer from the comfort of whatever private location is convenient for you. Your session will be conducted over a secure HIPPA compliant network using a tele-medicine video application called VSEE that is similar to SKYPE. Once you have downloaded the application on your computer you will be able to easily connect with Dr. Vilhauer for all of your sessions. Research has shown that tele-therapy is effective and that patients have a high level of satisfaction with this form of treatment.


What states is Dr. Vilhauer able to see patients for tele-therapy sessions?

Dr. Vilhauer is currently licensed to practice psychology in the following states:

California: PSY 20105
Georgia: PSY 003707
New York: 016030

Why can't Dr. Vilhauer do Tele-Therapy in my state?

Each state independently governs the practice of psychologists. Psychologists may not practice psychotherapy in states in which they are not licensed.

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